| Name | Description | Type | Additional information |
|---|---|---|---|
| OpenedByUser | string |
None. |
|
| RightNowTicketNumber | string |
None. |
|
| OSNumber | string |
None. |
|
| ModelOrService | string |
None. |
|
| SerialNumberOrService | string |
None. |
|
| Problem | string |
None. |
|
| TicketSLA | string |
None. |
|
| SLA_Ticket | string |
None. |
|
| SLA_Attended | string |
None. |
|
| TotalPauseTime | string |
None. |
|
| TotalServiceTime | string |
None. |
|
| SolutionToProblem | string |
None. |
|
| Status | string |
None. |
|
| OpeningDate | date |
None. |
|
| BeginAttendanceDate | date |
None. |
|
| CloseDate | date |
None. |
|
| ElapsedTime | date |
None. |
|
| FormattedElapsedTime | string |
None. |
|
| Address | string |
None. |